1win Customer Support Service
1win is a popular betting site that was founded in 2018 and gained huge popularity all over the world including Singapore. The site is legal and has an official Curacao license 8048/JAZ 2018-040. This license provides the legality and trustworthiness of the platform not only in Singapore but in other countries.
The 1win Singapore site has an implemented 24/7 support service for all players. Real live operators accept questions and issues from bettors via live chat and email. If you want to stay updated with the company’s news – you can subscribe on their social media like YouTube, Telegram, Facebook, and other platforms.
Contact Methods
Singaporean players can choose from 2 main ways of contacting the support team – email and a live chat that is available both on mobile platforms and desktops. The difference is the complexity and matter of the issue. In the table below, you can see all the ways of communicating.
Communication Method | Description | Contacts |
|---|---|---|
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| Designed for complex issues and questions that require additional information like files and screens. The average waiting time is from 30 minutes to 24 hours. Depending on the matter of your question – you can choose on of the four emails. |
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Live chat | Designed for simple questions and issues like problems with casino games, operation of the website, and others. |
Located in the lower right corner of the page |